Privacy Policy

1. Introduction & Overview

Pizza Mood ("Company", "We", "Us", or "Our") operates the official franchise website at pizzamood.in. We are committed to protecting the privacy and confidentiality of entrepreneurs, applicants, visitors, and partners who interact with our franchise platform.

This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you submit a franchise enquiry, explore store locations, or communicate with our business development team.

2. Information We Collect

When you interact with our website or submit an enquiry form, we may collect the following personal and business details:

• Contact Information: Full name, phone number, WhatsApp number, and email address.
• Franchise Intent Data: Target city, preferred area/location, property ownership status, preferred store format (Takeaway, Small QSR, etc.), and planned launch timeline.
• Financial Preferences: Self-selected investment budget range (e.g., ₹4–6 Lakh, ₹6–10 Lakh).
• Technical & Analytics Data: IP address, browser type, referral source (UTM parameters), page views, and device identifier collected automatically via anonymized site analytics.

3. How We Use Your Information

We use the information collected strictly for legitimate business operations related to franchise evaluation and customer support:

• To evaluate territorial viability and connect you with our regional franchise development manager.
• To contact you via phone call, SMS, or WhatsApp regarding your franchise application request.
• To provide customized financial breakdowns, equipment lists, and store setup assistance based on your target city.
• To analyze website performance, optimize user experience, and prevent fraudulent submissions.

4. Data Protection & Non-Sharing Policy

We prioritize data security and implement industry-standard administrative, technical, and physical safeguards to protect your personal details against unauthorized access, loss, or misuse.

5. Cookies & Tracking Technologies

Our website uses essential cookies and performance analytics to store session preferences and measure traffic sources (such as UTM campaign tracking). You may choose to disable cookies through your browser settings; however, certain interactive features (like modal steps or map filters) may function with reduced performance.

6. Your Rights & Data Opt-Out

You have the right to request access to the personal data we hold about you, request corrections, or request complete removal of your enquiry record from our internal CRM database at any time.

To request data removal or opt out of franchise communications, send an email with the subject line "Data Opt-Out Request" to info@pizzamood.in.